SERVICE A: Provision of Technical Support to Local Government Units (LGUs) in the Formulation of Comprehensive Land Use Plan (CLUP) and Comprehensive Development Plan (CDP)
| Office or Division | Provincial Planning and Development Office (PPDO) |
| Classification | Highly Technical |
| Type of Transaction | G2G- Government to Government |
| Who may avail | Local Government Units (LGUs) |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1. Letter request from the client addressed to the Local Chief Executive (LCE) stating the purpose of the requested document / assistance | Client |
| 2. Client complete information: Name of client/requesting agency Address of client Contact details Details of the requested document/ service | Client |
| 3. Certification that the submitted plan has been reviewed | Provincial Land Use Committee (PLUC) for CLUP; PTWG for the CDP |
| 4. Approved CLUP/CDP | Secretariat |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| Inquire on whom to approach to seek assistance for the drafting and formulation of the DILG- or other NGA-mandated plans | Receive and direct client to appropriate PPDO Sector heads- Environment Management for CLUP Development Administration for CDP | 1 minute | Information Clerk | |
| Request for a schedule of orientation | Set date for the 2-day orientation schedule | 2 to 10 minutes | Environment Sector Head | |
| Relay agreed schedule to the LCE | Facilitate in behalf of the requesting LGU, if necessary | Environment Sector Head | ||
| Prepare necessary documents for the scheduled 2-day orientation | Conduct research on the different assets owned by the LGU | 2 days | Sectors/ Unit heads | |
| Prepare the necessary maps and interrelated coordinates | 2 days | GIS, Sector heads | ||
| Attend the 2-day orientation | Conduct the orientation for the LGU department heads to enable them to better understand their functions and prepare beforehand the requirements for the formulation of the plans | 2 days | PPDC, Sector heads | |
| Constant coordination with the CLUP Secretariat for updating and coaching | Coach and mentor the MPDC on necessary revisions or enhancements of the draft plan, if needed | 1 month | PPDC, Sector heads, GIS head | |
| Submit the output / plan to the PPDO | Review plan in consideration the requirements specified in related local and national laws and policies | 2 weeks | PPDC, Sector heads, GIS head | |
| Submit the plan to the PLUC/ PTWG members for review and/or comment | 1day | PLUC Secretariat | ||
| Schedule the deliberation date on the submitted plan with the Committee | 10 minutes | |||
| Provide a venue for the deliberation. Take into consideration the attendance of the LCE or his representative, the SB members and concerned department heads | Facilitate the deliberation of plan | 4 hours | PPDC, LCE, SB members, LGU Department heads, PPDO sector heads, Secretariat | |
| Improve the plan by incorporating the corrections provided by PLUC members | Continue coaching and mentoring of the proponent LGU | 1 month | PPDC, PPDO sector heads | |
| Submit the enhanced plan to the PLUC Secretariat | Review of the enhanced plan | 2 days | PPDC, PPDO sector heads | |
| Refer enhanced plan to the PLUC members to review the LGU’s compliance to the recommendations | 5 days | PLUC Secretariat | ||
| If the recommendations has already been incorporated and properly provided in the enhanced plan, the PLUC can issue an endorsement for approval to the Sangguniang Panlalawigan | 1 day | PLUC | ||
| Approve the Final Copy of the submitted plan | Sangguniang Bayan | |||
| Submit the approved plan to NEDA-7 and other regional offices as required | 1 day | PLUC Secretariat | ||
| TOTAL | NONE | 4 MONTHS; 2.4 DAYS |
| Office or Division | Provincial Planning and Development Office (PPDO) |
| Classification | Highly Technical |
| Type of Transaction | G2G- Government to Government |
| Who may avail | All |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1. One copy of Letter Request from the client stating the purpose of his/ her request OR filled up GIS Services Request Form | Client |
| 2. One copy of Client complete information: Name of client/requesting agency Address of client Contact details Details of requested document/ service | Client |
| 3. GIS-based data and information/ geographical data/ map theme data requirements: Printer/ Plotter/ Bond paper – provided by PPDO File medium (USB/ CD) | GIS Unit Head |
| 4. Coordination with appropriate personnel at the survey area, vehicles, basic data of the area, basic maps | GIS Unit Head |
| 5. Payment slip | Admin Officer/Representative |
| 6. Official Receipt/ Duly Accomplished Payment Slip/Completed GIS-based products/ services | Provincial Treasurer’s Office |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| Sign in Client Log Book at front desk | Give Log Book to the client | 1 minute | Receiving/ Info Clerk | |
| Inquire on who and where to approach for the preparation of maps/ copy of maps/ printing of maps, GIS services | Direct client to Geographic Information System (GIS) Unit | 15 seconds | Receiving/ Information Clerk | |
| Convey and relate to GIS head/ staff on his/ her request for map preparation/ copy/ printing/ other services | GIS head/ staff confer with client on the doability and practicality of the request | 2 to 10 minutes (depending on the complexity of the request) | GIS Unit Head/ Staff | |
| Approval of request of client, if doable and appropriate (GIS head to confer with PPDC or his authorized representative) based on letter request and initial discussion of GIS head/ staff with client) | 1 minute | GIS Unit Head/ Staff and PPDC/ Authorized Representative | ||
| Inform client on approval of said request and related terms and conditions (timeframe,data availability or requirements, fees, if required) | 1 to 2 minutes | GIS Unit Head/ Staff | ||
| Acceptance of client on the terms and arrangements related to his/ her request | 15 seconds | Client | ||
| Performance of GIS-based services: Preparation of Maps (simple to complex, depending on availability of data and information) Printing of Maps (Black or Colored) Copying of maps (Digital files) Digitizing/ Field validation/ Facilities Mapping/ Survey | * 1 to 2 days * 1- 15 minutes (depending on the size and number of maps to be printed) * 1-10 minutes (depending on the number of maps being copied and the medium used) * Case to case (depending on area and complexity of map requirement | GIS Unit Head/ Staff GIS Unit Head/ Staff GIS Unit Head/ Staff GIS Unit Head/ Staff/ Contact persons at the survey area | ||
| Review and acceptance of client on the output/ services | Confer with client on the features of the output/ product or services | 1 to 10 minutes (depending on the complexity of output) | GIS Unit Head/ Staff | |
| Advice client to go to the PPDO Administrative Services c/o the Administrative Officer to determine the total charges and fees to be paid | 15 seconds | GIS Unit Head/ Staff | ||
| Proceed to Administrative Services Area of PPDO and meet with Administrative Officer | Preparation of necessary Payment Slip to reflect the fees and charges related to the products/ services provided/ rendered | 1 to 5 minutes (depending on nature and quantity of request) | Administrative Officer or Authorized Personnel | |
| Proceed to the Provincial Treasurer’s Office (PTO) for Payment of products and services | Receive Payment and Issuance of Official Receipt | Preparation of Maps P500.00 (Basic Charge) P100.00 per new theme/ overlay Printing of Maps Preparation of Maps P500.00 (Basic Charge) P100.00 per new theme/ overlay Printing of Maps Laser (Black) P 7.00/ page (short) P 8.00/page (A4) P 8.00/page (Long) P 16.00/page (A3) Inkjet (Black) P 17.00/ page (short) P 21.00/page (A4) P 21.00/ page (Long) P 42.00/page (A3) Inkjet (Colored) P 23.00/ page (short) P 35.00/page (A4) P 35.00/page (Long) P 68.00/page (A3) Laser (Colored) P 40.00/page (short) P 46.00/page (A4) P 46.00/page (Long) P 92.00/page (A3) Plotter (Colored) P 0.32/ square inch printing area Copying of Maps P50.00/ map file (if new or customized map and not at website/ not readily available) Other services and technical surveys 15% of project cost or based on MOA All Fees are based on Provincial Ordinance No. 2008.014 – Art. H) | 5 minutes | Client and Collection Officers at the Provincial Treasurer’s Office |
| Acceptance of GIS-based products and services | Check receipt/ Release of GIS-based products and services/ Record payment | 1 minute | Administrative Officer/ GIS Unit Head/ Staff | |
| TOTAL | 2 DAYS AND 1.25 MINUTES |
| Office or Division | Provincial Planning and Development Office |
| Classification | Simple |
| Type of Transaction | G2P- Government to Transacting Public; G2G- Government to Government |
| Who may avail | All |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1. Letter request from the client stating purpose. Or filled PPDO Services Request Form | Client |
| 2. Client complete information: Name of client/requesting agency Address of client Contact details Details of requested document | Client |
| 3. Payment slip | Admin. Officer/ Representative |
| 4. Official Receipt/ Duly Accomplished Payment Slip | Provincial Treasurer’s Office |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| Inquire on who and where to approach to secure data/ information e.g. Socio-economic Profile/ other developmental information on Bohol, its municipalities/city and barangays | Receive and direct client to appropriate PPDO Sector/ Units/ personnel: SECTORS: Environment Management Development Administration Infrastructure Development Economic Development Social Development UNITS: Official Development Assistance and International Relations Unit (ODAIR) Geographic Information System (GIS) Unit Project Development and Monitoring Unit (PDMU) Administrative Services | |||
| Convey and relate to concerned PPDO personnel on data requirements | Confer with client and provide the necessary data and information, if available | 2 to 10 minutes (depending on the complexity and volume of data required) | Sector/ Unit head and staff concerned (including admin staff, where appropriate) | |
| Conduct research and examine documents provided by PPDO personnel | Provide assistance to client when necessary | 2 to 15 minutes (depending on the complexity and volume of data required) | Sector/ Unit head and staff concerned (including admin staff, where appropriate) | |
| Request copy of necessary documents and profiles (photocopy/ or soft copy of files required)/ printing of documents | Assist client and provide advice on practically and doability of reproducing/ scanning or copying digital files. Advice clients on the rates and charges for photocopying and saving of files and determine the number of copies required by the client. | 1 to 5 minutes | Sector/ Unit head and staff concerned (including admin staff, where appropriate) | |
| Acceptance of client on the terms and arrangements related to his/ her request | 15 seconds | Sector/ Unit head and staff concerned (including admin staff, where appropriate) | ||
| Provide services required by Client (photocopying, printing, scanning, saving of digital file to selected medium) Photocopying Printing Scanning Saving / burning | 5 seconds/ page 5 seconds/ page 5 minutes/ page 5 minutes / CD burn/ saving | Sector/ Unit head and staff concerned (including admin staff, where appropriate) | ||
| Advise client to go to PPDO administrative division c/o the Administrative Officer to determine the total charges and fees to be paid/ with note on what the services rendered | 15 seconds | Sector/ Unit head and staff concerned (including admin staff, where appropriate) | ||
| Proceed to Administrative Services of PPDO and convey request, as advised by the PPDO personnel concerned | Preparation of necessary Payment Slip to reflect the fees and charges related to the photocopying and digital copying of files | 1 to 5 minutes (depending on the nature and quantity of request) | Administrative Officer or Authorized Personnel | |
| Advise client to go to PPDO administrative division/ Administrative Officer to determine the total charges and fees to be paid/ with note on what the services rendered | 15 seconds | Sector/ Unit head and staff concerned (including admin staff, where appropriate) | ||
| Proceed to Administrative Services of PPDO and convey request, as advised by the PPDO personnel concerned | Preparation of necessary Payment Slip to reflect the fees and charges related to the photocopying and digital copying of files | 1 to 5 minutes (depending on the nature and quantity of request) | Administrative Officer or Authorized Personnel | |
| Acceptance of photocopies/ printed documents/ files | Check receipt/ Release of photocopies/ printed documents/ files/ Record Payment | 1 minute | Administrative Officer or Authorized Personnel | |
| Office or Division | Provincial Planning and Development Office (PPDO) |
| Classification | Complex |
| Type of Transaction | G2P- Government to Transacting Public; G2G- Government to Government |
| Who may avail | All |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Memorandum | LCE |
| Notice of the meeting | Sector in Charge |
| Minutes/Documentation | Secretariat |
| Audio/ visual recording of the meeting | GIS |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| Send a written communication requesting for technical/ administrative/ secretariat support services from the PPDO | Receive and direct request to appropriate PPDO Sector/Units/ personnel: SECTORS: Environment Management Development Administration Infrastructure Development Economic Development Social Development UNITS: Official Development Assistance and International Relations Unit (ODAIR) Geographic Information System (GIS) Unit Project Development and Monitoring Unit (PDMU) Administrative Services | 15 seconds | Receiving/ Information Clerk | |
| Confer with the PPDC and discuss all necessary preparation relative to requested services | 5 to 10 minutes (depending on the complexity of required preparation) | Sector/ Unit head and staff concerned (including. admin staff, if needed) | ||
| Coordinate the schedule of activity and agenda with Governor or his authorized representative | 1-2 minutes | PPDC, Dev Ad, Sector/ concerned Unit Head | ||
| Concurrence to the terms and arrangements related to the request | Prepare and send out communication to participating agencies/offices/ departments | 2-3 days before activity schedule | Dev Ad, Sector/ Unit head and staff concerned (including. admin staff, if needed) | |
| Prepare agenda folders | 5 days before activity schedule | Dev Ad | ||
| Perform follow-up calls, if necessary | 1 day before activity schedule | Admin. Staff | ||
| Provide the requested assistance to client | (depends on the type of assistance to be provided) | Sector/ Unit head and staff concerned (including. admin staff, if needed) | ||
| Extend services required by Client: Photocopying Printing Scanning Saving / burning | 5 seconds/ page 5 seconds /page 5 minutes/ page 5 minutes/ CD burning/ saving | Sector/ Unit head and staff concerned (including. admin staff, if needed) | ||
| Acceptance of the completed services/ assistance provided by PPDO | Requesting clients |
| Office or Division | Provincial Planning and Development Office (PPDO) |
| Classification | Complex |
| Type of Transaction | G2P-Government to Transacting Public; G2G-Government to Government |
| Who may avail | All |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Travel Order/Letter/Invitation | LCE /Head |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | RESPONSIBLE PERSON |
| Signing of the Visitors’ Logbook at the front desk | Request the client to write the necessary info and sign the logbook | 15 seconds | Information Clerk | |
| Inform the Info Officer of the name of the person you wish to talk with | Direct the client to the Admin. Officer or the personnel/ sector who is purpose of the visit | 1 Minute | Information Clerk | |
| Discuss the purpose of the visit | Provide necessary services or advise | 10 Minutes | Concerned PPDO personnel | |
| Prepare the Certificate of Appearance (CA) and have it signed by the PPDC or the Admin Head | 1 Minute | Admin. officer | ||
| Request for a Certificate of Appearance (CA) | Record the time the client left the office | 5 seconds | Information Clerk | |
| TOTAL | NONE | 12MINUTES; 15 SECONDS |