Step | Activity/Process | ||||||
Client | Provider | Duration | Requirement | Fees | Persons Responsible | Location | |
1 | Inquire on who and where to approach to get data or information on Socio-economic Profile and other Development Information of Bohol, its municipalities, and barangays | Receive and direct client to appropriate PPDO Sector, Unit, or personnel: Sectors: Environment Management Development Administration Infrastructure Development Economic Development Social Development Units: Official Development Assistance International Relations Unit Geographic Information System (GIS) Unit Project Development and Monitoring Unit (PDMU) Administrative Services | 15 seconds | Receiving/Information Clerk (Administrative Aide I) | Assistance Desk/Receiving Area of the PPDO, 2nd Floor, Provincial Capitol | ||
2 | Convey and relate to concerned PPDO Personnel of his/her data requirements | Confer with client and provide the necessary data and information, if available | 2 to 10 minutes (depending on the complexity and volume of data required | Sector/Unit Head and Staff concerned (including admin staff, where appropriate) | Sector/Unit area, Research Area of the PPDO, 2nd Floor, Provincial Capitol | ||
3 | Conduct research and examine documents provided by PPDO personnel | Provide Assistance to client when necessary | 2 to 15 minutes (depending on the complexity and volume of data required) | Sector/Unit Head and Staff concerned (including admin staff, where appropriate) | Sector/Unit Head and Staff concerned (including admin staff, where appropriate) | Sector/Unit and Research Area of the PPDO, 3rd Floor, Provincial Capitol Complex | |
4 | Request copy of necessary documents and profiles (photocopy or soft copy of files required), printing of documents | Assist client and provide advice on practicality and doability of reproducing or scanning hard copies or copying digital files. Advice clients on the rates and charges for photocopying and saving of files and determine the number of copies required by the client. | 1 to 5 minutes | Sector/Unit Head and Staff concerned (including admin staff, where appropriate) | Sector/Unit Area and/or Research Area of the PPDO, 2nd Floor, Provincial Capitol | ||
5 | Acceptance of client on the terms and arrangements related to his/her request | 15 seconds | Sector/Unit Head and Staff concerned (including admin staff, where appropriate) | Sector/Unit Area and/or Research Area of the PPDO, 2nd Floor, Provincial Capitol | |||
6 | Provide the services required by Client (photocopying, printing, scanning, saving of digital file to selected medium) | ||||||
Photocopying Printing Scanning Saving/Burning | 5 seconds per page (Photocopying) 5 seconds per page (Printing) 5 minutes per page (Scanning) 5 minutes per CD burning/saving | Sector/Unit Head and Staff concerned (including admin staff, where appropriate) | Sector/Unit Area and/or Research Area of the PPDO, 3rd Floor, Provincial Capitol Complex | ||||
7 | Advice client to go to the PPDO administrative services c/o the Administrative Officer to determine the total charges and fees to be paid with note on what the services rendered | 15 seconds | Sector/Unit Head and Staff concerned (including admin staff, where appropriate) | Sector/Unit Area and/or Research Area of the PPDO, 3rd Floor, Provincial Capitol Complex | |||
8 | Proceed to Administrative Services of PPDO and convey request, as advised by the PPDO personnel concerned | Preparation of necessary Payment Slip to reflect the fees and charges related to the photocopying and digital copying of files | 1 to 5 minutes (depending on the nature and quantity of request) | Payment Slip | Administrative Officer or Authorized Personnel | Administrative Services Area, PPDO, 2nd Floor, Provincial Capitol | |
9 | Preparation of necessary Payment Slip to reflect the fees and charges related to the products, services provided or rendered | 1 to 5 minutes (depending on nature and quantity of request) | Payment Slip | Administrative Officer or Authorized Personnel | Administrative Services Area, PPDO, 2nd Floor, Provincial Capitol | ||
10 | Proceed to the Provincial Treasurer’s Office (PTO) for Payment of products and services (photocopying, scanning, and saving of digital copy) | 5 minutes | Duly Accomplished Payment Slip Photocopying P 1.50/page (Short) P 2.00/page (A4) P 2.00/page (Long) P 5.00/page (A3) | ||||
Scanning P 10.00/page (Short) P 15.00/page (A4) P 15.00/page (Long) P 20.00/page (A3) | |||||||
Printing | |||||||
Laser (Black) P 6.00/page (Short) P 7.00/page (A4) P 7.00/page (Long) P 14.00/page (A3) | |||||||
Inkjet (Black) P 15.00/page (Short) P 18.00/page (A4) P 18.00/page (Long) P 36.00/page (A3) | |||||||
Laser (Colored) P 20.00/page (Short) P 30.00/page (A4) P 30.00/page (Long) P 60.00/page (A3) | |||||||
Soft copy of files P 20.00 per file (except for public document) | |||||||
CD burning P 20.00 excluding CD P 40.00 including CD | |||||||
(All Frees are based on Provincial Ordinance No. 2008.014 – Art. H) | |||||||
11 | Acceptance of Photocopies, Printed Documents, and Files | Check receipt and release of photocopies, printed documents, files. Record Payment | 1 minute | Official Receipt Duly Accomplished Payment Slip Complete photocopy of documents, printed documents, files | Administrative Officer or Authorized Personnel | Administrative Services Area, PPDO, 2nd Floor, Provincial Capitol |